liveamc.fyi

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This content was originally at different domain name (rezapp.news/) which was for me a way to have it readily available and simple to share the link. The "rezapp" was because that was the name of a business that took over managing the apartment complex where I live, or I suppose so, since at least I received emails from the domain "rezcommunity.com" for awhile which were from "a new manager" (see below); but the associated website had link to "rezapp.com" so I spent thirteen bucks for the dot-news top level domain. It’s really a way for me to publish my documentation of what I found out about the company.

If I had no legitimate complaint or issue with the business then I’d have no reason to research anything about it. There gets to be an attitude, however, by just about anybody that it’s not any of my business who I give my money to since I should just be grateful I have a roof over my head (type thing).

This particular multi-unit property manager made it fairly obvious what their motivation was when they weren’t accounting for housing assistance money being paid to them from the state on my behalf. The managers wouldn’t keep my account correct for me to use the online payment portal so I’d need to take money orders into the leasing office to ensure that they acknowledged receipt. The problem gets to be that I know what they were doing was deliberate (I just wasn’t clear on the reason) but the more often I need to personally go into the leasing office the more risk of a conflict arising. They’d like to have justification for the purposeful maltreatment so they will intentionally try to push buttons.

Most people would ask "why would people do that?" like either I’m just being too critical, or I’m just crazy, or else there must be some reason that an average person would understand. I had assumed it was because my disability status since I don’t readily appear to be physically disabled. Some people cannot stand veterans, too, and often stigmatized as war monger types, and if we’re not then we just don’t understand that we’re supposed to be (so we align with the necessary stereotype).

It turned out that what the actual motive of the landladies was a way to force me to move, maybe even in a disruptive or pitiful way, so they could exert an appearance of power as an intimidation tactic. It was so they could avoid going through county civil court process that is associated with their business paradigm to handle non-paying tenants. The supervisor manager finally made that obvious when she posted a "rent demand" notice to my door after the manager that was working in the office had adruptly left. The young lady that was working there had corrected my account so I could pay online and I have a seperate Google spreadsheet I keep too. I shared the link to my spreadsheet with the prior manager (Kris T) and for months it went smoothly.

The "rent demand" notice that Danielle M (the supervisor) had a section to select if tenant received housing assistance and it was checked as "no". Of course it seemed like usual slip-up (plausible deniability) to me even, but the name was the same person that was on the renewal offer posted to my door months prior.

I will combine my original website content with the documentation here.

Plain text of the new manager’s introduction email:

Hello,

My name is Kris T- . I will be the new Property Manager here at the Riviera Apartments! Please feel free to reach out to me or stop by with any questions or concerns you may have! My office hours are Monday-Friday 9:00am-5:00pm. I look forward to meeting you all.

Images of the (false) notice posted to my door and renewal offer:

At any rate, how it all transpired is a tale in itself, let it suffice to say that my interest was piqued as far as who exactly I was dealing with. The management was stalling on the actual renewal and after it finally happened the landlady wouldn’t acknowledge receipt of assistance funds. That isn’t all too uncommon and the program even exonerates the managers by not suspecting intentional fraud because it is understood that the payments go directly to the company owning the property since they’re the main address on the lease. The management businesses will process the payments from tenants and a new manager may be thrown off by the process and jump to conclusions. A HUD case manager would readily provide copy of the payments where it will show the owner’s name & address as recipient so usually that is enough. Now there is an online utility provided by the state for landlords to verify payments made. I provided the link to the managers at liveamc.com but I was initially ignored. There was a man who I talked to on the phone twice who may not be in the state, and might be direct employee of the owner, but he’d acknowledge my housing assistance but the supervisor, Danielle, never did.

So when I went to submit complaint against the management I found their real estate license information on the state’s website and it turned out that the address listed was the same as a trade journal, "Western Livestock Journal" (I kid not). I went there in person to try to catch the main manager but the man there never heard of him. I said that he’s using this address and the man there said "well, that’s fraud!".

Images of the state’s record for the owner of management company. (Both it and the trade journal have 6021 Syracuse Way, #103 Greenwood Village, CO 80111.)

Images of the state investigator’s reply to me in which he "acknowledges" there is a discrepancy with the address. He then called me months later saying he talked to Jon and everything was fine. The address is still the same as the Western Livestock Journal. Nothing has changed.

Thank you for your recent complaint to the Division of Real Estate, Colorado Real Estate Commission against Jonathan Costa. The Division has opened an investigation into this matter. I have been assigned as the investigator regarding your complaint. During the course of the investigation I may contact you to gather further information.

The jurisdiction of the Colorado Real Estate Commission extends only to potential actions where violations of the license law and Commission rules are found. The Commission has no jurisdiction with regard to civil action claims that you may have against the respondent. You may wish to contact legal counsel for advice on civil actions in the courts.

During the course of the investigation I will assess the evidence of the alleged misconduct gathered through interviews and statements of principals, independent witnesses, and the review of relevant documents, as appropriate. The final disposition of the complaint is based on the weight of the evidence supporting the allegation of misconduct, not the allegation itself.

If the complaint results in action by the Commission, the Commission has the authority to impose diversion or formal disciplinary action including an administrative fine, education, public censure, probation, suspension, or license revocation. Complaints may be dismissed for a lack of sufficient evidence of a license law violation or lack of jurisdiction. You will be notified when the investigation is complete. Please note that the Division of Real Estate cannot disclose the disposition of any case until it is fully settled.

Please note that this office is unable to assist you in pursuing any civil claims you may have as a result of this complaint. Should you have any questions please contact me at 303-894-5964 or charles.rakay@state.co.us.

Respectfully,

Charles Rakay
Investigator

Division of Real Estate
Colorado Real Estate Commission